Planning a trip can be exciting, but let’s be honest — it can also feel like a lot of work. Searching for places, comparing hotels, figuring out routes… it’s easy to get overwhelmed. But what if you could just talk to someone who gets you, understands your language, your budget, and even your mood?
That’s exactly what MakeMyTrip is making possible with the launch of its new GenAI Trip Planning Assistant, lovingly called Myra.
Now, Planning a Trip Feels Like Chatting With a Friend
Myra isn’t just another chatbot. It’s a smart, conversational assistant that helps you at every step of your travel — from choosing where to go, to booking your tickets, and even guiding you during and after your trip.
And the best part? You can talk to Myra in simple English or Hindi — whichever you’re more comfortable with.
So instead of navigating complicated filters and dropdowns, you can just ask things like:
- “Where can I go in August for a family trip?”
- “Mujhe ₹3500 ke budget mein Udaipur mein 3-star hotel chahiye”
- “Can you suggest a route for covering Rameswaram, Kovalam, and Kodaikanal?”
Myra listens, understands, and gives you personalised recommendations instantly — across hotels, flights, trains, buses, holiday packages, visas, forex, and more.
Built for Bharat: Travel Made Easy, Even Without English
Many people in India still hesitate to book trips online because they’re not confident in English. With Myra, that barrier disappears.
Rajesh Magow, Co-Founder and Group CEO of MakeMyTrip, said it perfectly:
“With GenAI, we’re making the travel booking process as natural as having a conversation. It’s intuitive, helpful, and speaks your language — literally.”
Myra is designed especially to serve the real India — the Bharat — where millions of users have been left behind by digital platforms that only cater to English speakers.
Not Just AI. Smart, Human-Like Help
Myra works using a powerful GenAI system that understands text, voice, video, images, and more. It doesn’t just give answers — it helps you decide, book, and even tweak your travel plans later.
Sanjay Mohan, Group CTO of MakeMyTrip, called it one of the company’s most ambitious tech projects:
“This is a first-of-its-kind system that operates across so many travel categories, all in real-time. We’ve built it to actually understand people — their needs, their conversations, and their choices.”
MakeMyTrip: 25+ Years of Travel Innovation
With over 83 million transacted users, MakeMyTrip is one of India’s most trusted travel platforms. Over the past two decades, they’ve introduced features like Fare Lock, Zero Cancellation, voice-led support, and now, predictive tools for train bookings.
