Ola Electric has rolled out a new digital booking system that lets users schedule service appointments for their scooters right from their smartphones. This in-app feature is now available across India and is a major part of the company’s Hyperservice initiative, which aims to make after-sales support smoother and more transparent. With this update, customers can choose their preferred time slots, track the progress of their vehicle’s service, and manage all maintenance needs directly through the Ola Electric app.
Better Convenience and Service Quality
Ola says that bringing the entire service process onto one platform removes the usual hassles of traditional service bookings. The goal isn’t just convenience but also consistent quality. Since every service request goes through the official app, customers get the assurance of genuine parts, trained technicians, and standardized procedures at every center.
A company spokesperson highlighted that Hyperservice is focused on building a trustworthy and world-class service experience. By digitizing appointments nationwide, Ola wants to give users more control and clarity over how their scooters are maintained.
Expanding the Hyperservice Ecosystem
In another big move, the company has announced that it will soon open up the Hyperservice ecosystem to third parties. For the first time, independent garages, local mechanics, and fleet operators will be able to access Ola’s genuine spare parts, diagnostic tools, and specialized training programs.
This expansion ties into the company’s larger India Inside strategy, which focuses on creating scalable, made-in-India platforms across batteries, software, and now service infrastructure. By making tools and parts more accessible across the country, Ola aims to reshape how electric vehicles are serviced in India.
